Shipping & Returns

Shipping

All Veloura products are made to order. Once your order is placed, production begins before shipment.

Estimated production and shipping times may vary depending on your location and product availability.

You will receive tracking information once your order has been fulfilled and shipped.

Returns & Exchanges

Because all products are made to order, we do not accept returns or exchanges for incorrect sizing, buyer's remorse, or change-of-mind purchases.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order so we can make it right.

Questions?

Please reach out through our Contact page and we'll be happy to assist you.